Privacy Policy  

Introduction

Effective Date: 04/01/2025

Sultry Artistry respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, book an event or class, purchase custom artwork, or interact with us online.

Grounds for Data Collection

We collect and process your personal data under the following legal bases:

  • Consent: When you opt in to our communications or provide your information voluntarily.
  • Contractual Necessity: To fulfill purchases, event registrations, or deliver services.
  • Legitimate Interests: To improve our services, provide relevant marketing, or enhance your user experience—always balancing this with your privacy rights.
  • Legal Obligations: When we’re required to comply with financial, tax, or legal regulations.
  • Vital/Public Interest: In rare cases, to protect someone’s vital interests in an emergency.

Information We Collect

We collect two types of information:

a) Personal Information

When you engage with our services, we may collect:
  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed via secure third-party systems)
  • Business name (for corporate bookings)

b) Non-Personal Information

We may also automatically collect:
  • Browser and device type
  • IP address
  • Pages visited and actions taken on the site
  • Referral source (e.g., social media, ads, search engines)

    How We Receive Information About You

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    How We Use Your Information

    We use your data to:

    • Process orders, bookings, and custom art commissions
    • Send updates, confirmations, and receipts
    • Provide access to online classes and course materials
    • Respond to inquiries or support requests
    • Send email newsletters (only with your consent)
    • Analyze site traffic and improve user experience

    User Rights

    Depending on your location (e.g., California, EU), you may have rights including:

    • Access to your personal data
    • Request correction or deletion of your data
    • Withdraw consent for data use
    • Opt out of email marketing
    • Request a copy of the data we hold about you

    To make a request, contact us at: info@sultryartistry.com

    Retention

    We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

    We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Third Party Collection of Information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    How We Protect Your Data

    We take appropriate security measures to protect your personal information, including:
    • SSL encryption on our website
    • Secure, PCI-compliant payment processing
    • Data access limited to authorized personnel only

    Transfer of Data Outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertising & Analytics

    We use cookies, pixels, and similar tracking technologies (such as Google Analytics and the Facebook Pixel) to deliver personalized ads, measure campaign performance, and understand how visitors interact with our website. This data helps us improve our marketing and services. You can manage your ad preferences or opt out of personalized advertising through your browser settings or by visiting optout.aboutads.info and adssettings.google.com.

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate Transactions

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Children’s Privacy

    Sultry Artistry does not knowingly collect data from children under 13. If you believe a child has submitted personal information to us, please contact us immediately so we can remove it.

    Changes to This Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    Contact Us

    For any questions or requests regarding this Privacy Policy or your personal information, contact:

    Sultry Artistry
    Email: info@sultryartistry.com
    Website: https://sultryartistry.com